We offer many options for support on our products.  Phone support is only the first option, followed by Remote Access, On-site and E-mail.

Our phone number is on the Contact page, which you may also use to send us an e-mail.  All messages are answered within 1 business day.

An important step in keeping your system and software trouble free is keeping up to date with the latest patches and utilities.  We at ODSS recommend:

Microsoft Windows updates	Adobe Flash Player	WinRAR
Webroot Spy Sweeper	Adobe Reader	WinZip
CCleaner	QuickTime
McAfee VirusScan	Java	CutePDF Writer
	Adobe Shockwave Player	SnagIt Screen Capture
SpeedTest		FileZilla

Sometimes it is also necessary to have access to certain utilities , but without a desire to have them installed on the system.  This is the concept behind Portable Applications.  PortableApps.com has compiled a list of many useful such applications, just a few of which we will feature here.  For a complete list, visit PortableApps.com.

WinDirStat	-	Disk usage analyzer and cleanup tool
FileZilla	-	Full-featured FTP client
Eraser	-	Securely delete files and data
WinWGet	-	Take and manage your downloads on the go

Do not click on either of these links unless you have been instructed to do so by a support technician.  Nothing bad will happen, they just won't work.
Remote Support (RSS)
Remote Support (Crossloop)